FREQUENTLY ASKED QUESTIONS
Yes! We make every effort to ensure that the product images on our website accurately represent the items we sell. However, please note that some products may vary slightly in appearance due to manufacturer updates or packaging changes. If there are any significant differences, we make sure to update the product details accordingly. Rest assured, you'll always receive the correct part as described in the product listing!
You can view your sales receipt by logging into your account on our website. Simply go to the "Order History" section, where you'll find a list of all your past orders. Click on the specific order to view and download the receipt. If you made a guest checkout purchase, you’ll also receive an email with your receipt after your order is confirmed. If you need further assistance, feel free to contact our customer support team!
We want you to be completely satisfied with your purchase! If you need to return an item, simply follow these steps:
Review Our Return Policy: Before initiating a return, please make sure your item meets our return eligibility criteria (e.g., within the return window, unused, and in its original packaging).
Contact Us: Reach out to our customer support team by email or phone with your order number and the item(s) you wish to return. Our team will guide you through the return process and provide a return authorization if needed.
Ship the Item Back: Once you receive instructions, carefully package the item and ship it back to us. You’ll be responsible for the return shipping cost unless the return is due to a mistake on our part (e.g., wrong or defective item).
Refund or Exchange: After we receive the returned item and confirm its condition, we’ll process your refund or exchange as requested. Please note that refunds typically take 3-5 business days to appear in your account.
If you have any questions or need help with your return, our team is here to assist you every step of the way!
We understand that getting your parts quickly is important, and we strive to process and ship all orders as fast as possible! Here’s a general breakdown of our shipping times:
Processing Time: Once your order is placed, we usually process it within 1–2 business days (excluding weekends and holidays). You’ll receive an order confirmation email, followed by a shipping confirmation once your items are on their way.
Shipping Time:
- Standard Shipping typically takes 5-7 business days, depending on your location.
- Expedited Shipping options are available for faster delivery and usually take 2-3 business days.
Delivery times may vary depending on factors like your location, the shipping carrier, and any unforeseen delays (like weather or holidays).
Once your order ships, you’ll receive a tracking number to monitor your package in real-time.
If you need your parts urgently, feel free to contact our customer support team to discuss faster shipping options.
We offer shipping to most locations within the United States and select international destinations. During checkout, you’ll be able to choose your shipping address, and we’ll confirm whether we can deliver to that location.
For U.S. orders, we offer a variety of shipping options, including standard and expedited shipping. International customers can also place orders, but shipping times and costs may vary depending on the destination country.
If you have any questions or need assistance with your shipping location, feel free to contact our customer support team—we’re happy to help!
